IT Brief Asia Q&A
Behavioural Cues Editorial
Recently we spoke with IT Brief Asia about the technology and application behind voice analytics.
In the Q&A our Executive Director - James Ellender discusses the future of call centres as well as how the COVID 19 pandemic has changed how Asia businesses need to interact with their customers.
Read the full article here: https://itbrief.asia/story/q-a-behavioural-cues-discuss-what-s-next-for-voice-analytics
In the Q&A our Executive Director - James Ellender discusses the future of call centres as well as how the COVID 19 pandemic has changed how Asia businesses need to interact with their customers.
Read the full article here: https://itbrief.asia/story/q-a-behavioural-cues-discuss-what-s-next-for-voice-analytics

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